Based on the analysis of the survey on the labor market and the development plans in the next 3-5 years, it was found that in the municipality of Konjic exists a need for experts in the field of hospitality and tourism. The survey results showed that exists a need for providing training and re-training for the following professions: cook, waiter, receptionist and tourist guide.
In accordance with the above mentioned, Economic Development Agency "PRVI KORAK" LLC in cooperation with the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) organized a meeting on September 15, 2015 in the conference room of the Konjic Municipality, starting at 12:30 p.m. on the topic "Training and retraining of the workforce for the profession waiter."
In addition to representatives of the Agency "PRVI KORAK" LLC Konjic, meeting was attended by representatives of the College of Tourism and Management Konjic, representatives of restaurants in the Konjic municipality, as well as hired expert in this field who will lead the training for the profession of waiter, and all potential participants to convey theoretical and practical knowledge necessary to carry out this work.
The training is intended for beginners in this business, but also to all those who want to learn and application techniques and good orientation in the field of catering professions.
After the completion of training, apllicants will be able to apply theoretical knowledge in a practical context, trained to recognize the need for constant adaptation to changable labor market requirements, and ready to develop continuing education and professional development and efficient operation of the team. Therefore, the knowledge of techniques, methods and modes of modern ways of serving, is the wearer of a higher level of service, because as such it will be able to recognize the needs of the customer, meet those requirements, and eventually surpass its expectations, which eventually provide better financial management in general.